CUVENA / INCIDENTS

A problem with a clear next step.

Bring the affected resource, recorded evidence and recovery actions into the same investigation.

INCIDENTS & RECOVERY

An investigation with a clear finish.

Separate ownership, recovery evidence and the incident status.

Illustrative example · No customer data or live execution

Acknowledged

Affected task: service report. The connection failed before the script started.

Evidence	Meaning
Connection stage	Sign-in rejected
Script execution	Not started
Next action	Review the connection account

Acknowledge: Record that someone is handling the incident.
Investigate: Open the linked resource and correct the cause.
Verify recovery: Recheck recorded monitoring evidence. This does not run your business script.
Set status: Record a manual decision without rewriting historical run results.

CUVENA SCRIPT MANAGER